160bet Privacy Policy — How We Handle Your Personal Data

160bet (referred to in this Policy as "we", "us", or "the Company") is an online betting and gaming platform operating at 160bet.best, serving Filipino players across the Philippines. 160bet is the data controller responsible for your personal information collected through the platform, including the website and any associated mobile applications.

This Privacy Policy applies to all personal data we collect from registered members, prospective members who browse the platform, and individuals who contact us through support channels. By using any part of the 160bet platform, you acknowledge that you have read and understood this Privacy Policy.

If you have questions about how 160bet handles your data, the best starting point is our customer support team, available 24/7 via live chat. For formal data privacy requests, our dedicated Data Privacy Officer can be reached at the contact details listed in Section 14.

160bet collects personal data through several channels: directly from you when you register or use the platform, automatically as you interact with the site, and from third parties where required for verification and payment processing.

Every piece of data 160bet collects serves a specific, legitimate purpose. We do not collect data speculatively or as a matter of habit. Here is an honest account of why we need each category:

• Identity and contact data — required to create and maintain your account, verify your age and identity as mandated by our licence, and contact you about your account when necessary
• Financial data — required to process your deposits and withdrawals, maintain transaction records as required by Philippine AML regulations, and verify ownership of payment methods
• Usage and gameplay data — used to operate the platform correctly, settle bets accurately, detect irregular patterns that may indicate fraud or problem gambling, and improve our products
• Device and technical data — used for security purposes including detecting unauthorised access and multiple accounts, and for diagnosing technical problems
• Communications data — retained to ensure continuity in your support history, resolve disputes, and monitor service quality
• Marketing preferences — used only when you have opted in; allows us to send you promotions and offers relevant to your playing activity on 160bet

Under the Philippine Data Privacy Act of 2012, 160bet must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Contractual necessity — processing required to fulfil your account agreement with 160bet, including creating your account, processing transactions, and delivering betting services
• Legal obligation — processing required to comply with Philippine law, including AMLC reporting obligations, age verification requirements under gaming regulations, and tax record-keeping
• Legitimate interests — processing necessary for fraud prevention, platform security, responsible gambling monitoring, and improving our services, where these interests do not override your rights
• Consent — for optional data uses such as marketing communications. You can withdraw your consent at any time by updating your preferences in Account Settings or contacting our support team

The personal data 160bet holds about you is used in the following specific ways:

• Creating and managing your 160bet member account
• Verifying your identity and age before enabling withdrawal functionality
• Processing deposits and withdrawals through GCash, Maya, and other Philippine payment methods
• Settling sports bets, casino game results, and VIP Club cashback calculations
• Detecting and preventing fraud, money laundering, and account manipulation
• Monitoring betting patterns for responsible gaming purposes and reaching out where we identify signs of harm
• Complying with AMLC reporting obligations for transactions that meet regulatory thresholds
• Responding to your customer support inquiries and resolving disputes
• Sending account-related notifications (password changes, withdrawal confirmations, security alerts)
• Sending promotional emails and push notifications if you have opted in to receive them
• Analysing platform usage patterns to improve our products and user experience
• Personalising content and offers based on your activity on 160bet, where you have not opted out

160bet does not use automated decision-making that produces significant legal effects on members without human review, except as required for fraud prevention and AML compliance. Where automated processing flags your account, our compliance team conducts a human review before any action is taken.

160bet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Period. We share your data only in the following limited circumstances:

• Payment processors — GCash, Maya, GrabPay, InstaPay-connected banks, and card networks receive only the data they need to process your specific transaction
• Identity verification providers — KYC and AML verification services that validate your identity documents against government databases as required by our licence
• Technology service providers — cloud hosting, platform infrastructure, and fraud detection services operating under strict data processing agreements with 160bet
• Regulatory authorities — the Anti-Money Laundering Council (AMLC), PAGCOR, and other Philippine regulatory bodies where disclosure is required by law
• Law enforcement — where we receive a valid legal order or request from Philippine law enforcement authorities
• Gaming software providers — such as JILI for slot game functionality; these providers receive only the data necessary to deliver their game services and may have their own privacy policies governing that interaction

All third-party service providers that handle your data on behalf of 160bet are contractually required to maintain confidentiality and use your data only for the specific purpose for which it was shared. We conduct due diligence on service providers before engaging them.

Because 160bet is a real-money platform, payment security deserves specific attention. Here is exactly how your financial data is handled:

• GCash and Maya — when you link or use these wallets, you authenticate directly with the payment provider. 160bet receives a transaction reference and confirmation, but never your PIN, OTP, or full wallet credentials
• Bank cards — card details entered for Visa/Mastercard deposits are processed by a PCI-DSS certified payment gateway. 160bet stores only a tokenised card reference, not the full card number or CVV
• Transaction history — your deposit and withdrawal history is retained as part of your account records and is accessible to you via your Account dashboard. This data is also retained to comply with AML record-keeping requirements under Philippine law
• Withdrawal verification — to protect against unauthorised withdrawals, 160bet may request additional verification for large or unusual withdrawal requests. This is a security measure designed to protect you

160bet uses cookies and similar tracking technologies on our platform. These are small data files stored on your device that help us operate the site correctly and understand how it is used. Here is a breakdown of the types of cookies we use:

You can manage non-essential cookies through your browser settings or the cookie preference centre in your 160bet account. Note that disabling essential cookies will prevent the platform from functioning correctly.

160bet retains your personal data only for as long as necessary for the purposes described in this Policy, or as required by Philippine law. Here are our general retention periods:

• Active account data — retained for the full duration your account is open and active
• Transaction and financial records — retained for a minimum of five years following the transaction date, as required under Philippine AML regulations
• KYC and identity verification documents — retained for five years from the date of verification or account closure, whichever is later
• Betting and gaming history — retained for three years from the date of activity, and longer if required for dispute resolution or regulatory purposes
• Customer support communications — retained for two years from the date of the interaction, or longer if the query relates to an unresolved dispute
• Marketing preferences and consent records — retained for the duration your account is active plus two years; consent withdrawal records are retained indefinitely as proof of your preference

When your data reaches the end of its retention period, 160bet securely deletes or anonymises it so that it can no longer be associated with you as an individual.

Protecting your personal data from unauthorised access, alteration, disclosure, or destruction is a core operational priority for 160bet. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data at rest in our databases
• Multi-factor authentication available and encouraged for all member accounts
• Regular penetration testing and security audits by independent specialists
• Role-based access controls ensuring staff can only access member data relevant to their specific job function
• Audit logs of all access to personal data by internal systems and staff
• Incident response procedures including member notification protocols for data breaches affecting your rights

Despite these measures, no internet transmission is 100% secure. You also have a role in keeping your account safe — use a strong, unique password for your 160bet account, enable two-factor authentication if available, and never share your login credentials with anyone.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights as a 160bet member regarding your personal data. We take these rights seriously and have processes in place to honour them promptly.

To exercise any of these rights, contact our Data Privacy Officer using the details in Section 14. We will verify your identity before processing any data rights request to ensure we don't disclose your information to someone else.

160bet is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires date-of-birth entry and is supported by age verification procedures.

If you are a parent or guardian and believe your child has created a 160bet account or provided personal data to us, please contact our support team immediately. We will close the account, delete all associated data, and return any net deposits to the registered payment method without delay.

160bet may update this Privacy Policy from time to time to reflect changes in our data practices, new product features, or updated legal requirements. When material changes are made, we will notify registered members via the email address on their account at least 14 days before the changes take effect.

The "Effective" date at the top of this Policy reflects when the current version became operative. Previous versions of this Policy are available on request from our Data Privacy Officer. Continued use of the 160bet platform after the effective date of any updated Policy constitutes acceptance of the revised terms.

For questions, concerns, or formal requests regarding your personal data at 160bet, please use the following channels:

• Live Chat: Available 24/7 in your logged-in 160bet account — best for general data questions and quick clarifications
• Email (Data Privacy): privacy@160bet.best — for formal data rights requests, breach notifications, and DPO correspondence
• General Support Email: support@160bet.best

Our Data Privacy Officer will acknowledge formal requests within 3 business days and provide a substantive response within 15 business days. If you are not satisfied with our response to a data privacy complaint, you have the right to escalate to the National Privacy Commission of the Philippines.

We're a platform built by Filipinos for Filipinos — if something about how we handle your data doesn't feel right, please tell us. We'd genuinely rather fix it than have you file a formal complaint, and our team is here to help.